Frequently Asked Questions

Once we determine your rental needs we will work to provide you with a formal rental quote and send it to you via email. This email will contain a detailed quote including all of the items you have requested along with any additional fees. We require a signed contract along with a 50% non-refundable deposit/rental retainer to place your reservation and your final balance payment is due two weeks prior to your event. Please be advised that an item that you would like to rent might be available when inquiring, but that can change at any given moment. This is why we always recommend confirming your reservation early on in the event planning process. “You can never reserve too early, but you can always reserve too late”.

In the event that party rental items are damaged or stained during your event, please inform us as soon as possible. Our team will assess the extent of the damage or staining, and you may be charged for any necessary repairs or replacements. We recommend reviewing our rental agreement for specific terms and conditions related to damage and stains. We understand that accidents can happen, and we appreciate your timely reporting of any issues to help us ensure the quality of our rental items.

Yes, you can make last-minute additions or changes to your party rental order, subject to item availability. If you realize you need additional items or want to modify your order, please contact our team as soon as possible. We'll do our best to accommodate your requests and update your order accordingly. Keep in mind that last-minute changes are subject to availability, so it's a good practice to reach out to us well in advance of your event to ensure that we can meet your requirements. We're here to help you create the perfect party setup.

Email us at Kimspartyrentals@gmail.com and we will get back to you asap or give us a call at 352-702-1744